Customer: any competent professional or natural person within the meaning of Articles 1123 and following of the Civil Code, or legal person, who visits the Site subject to these general conditions.
Services: https://smart-mobility-lab.com makes available to Customers:
Content: All the components of the information on the Site, including text – images – videos.
Customer information: Hereinafter referred to as “Information(s)” which correspond to all personal data that may be held by https://smart-mobility-lab.com for the management of your account, customer relationship management and for analysis and statistical purposes.
User: Internet user logging in, using the aforementioned site.
Personal Information: “Information that allows, in any form, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of 6 January 1978).
The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)
- Presentation of the website.
In accordance with Article 6 of Law No. 2004-575 of 21 June 2004 on trust in the digital economy, users of the https://smart-mobility-lab.com website are informed of the identity of the various stakeholders involved in its implementation and monitoring:
Owner: SARL Sens Public Capital of 7622 € VAT number: FR00404567596– 57, rue d’Amsterdam 75008 Paris
Publishing Lead: Ambert – firstname.lastname@example.org
The publication manager is a natural person or a legal person.
Webmaster: Serpil Cirpan – email@example.com
Host: ovh – 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer: firstname.lastname@example.org
2. General conditions of use of the website and the services offered.
The Site is a work of the mind protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer may not in any way reuse, assign or operate on its own behalf all or part of the elements or works of the Site.
This website is normally accessible to users at any time. However, an interruption due to technical maintenance may be decided by https://smart-mobility-lab.com, which will then endeavour to inform users beforehand of the dates and times of the intervention. The https://smart-mobility-lab.com website is updated regularly by https://smart-mobility-lab.com responsible. In the same way, the legal notices can be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to read them.
3. Description of services provided.
The purpose of the https://smart-mobility-lab.com website is to provide information on all the company’s activities. https://smart-mobility-lab.com strives to provide as accurate information as possible on https://smart-mobility-lab.com. However, it may not be held liable for any omissions, inaccuracies or deficiencies in the update, whether on its own account or on account of the third-party partners who provide it with this information.
All information provided on the https://smart-mobility-lab.com site is indicative and is subject to change. The information on https://smart-mobility-lab.com is not exhaustive. They are subject to changes that have been made since they were published online.
4. Contractual limitations on technical data.
The objective is to provide a benefit that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. It reserves the right, however, to interrupt the hosting service for the shortest possible periods, in particular for the purpose of maintenance and improvement of its infrastructure, failure of its infrastructure or if the Services and Services generate traffic deemed abnormal.
https://smart-mobility-lab.com and the hosting provider may not be held liable in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to the network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
https://smart-mobility-lab.com is the owner of the intellectual property rights and holds the rights to use all the elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited, unless prior written authorization from: https://smart-mobility-lab.com.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.
6. Limitations of liability.
https://smart-mobility-lab.com cannot be held responsible for any direct or indirect damage caused to the user’s material, when accessing the website https://smart-mobility-lab.com, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
https://smart-mobility-lab.com may also not be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from the use of https://smart-mobility-lab.com. Interactive spaces (possibility to ask questions in the contact area) are available to users. https://smart-mobility-lab.com reserves the right to delete, without prior notice, any content deposited in this space that would contravene the legislation applicable in France, in particular the data protection provisions. Where applicable, https://smart-mobility-lab.com also reserves the right to challenge the civil and/or criminal liability of the user, in particular in the case of messages of a racist, abusive, defamatory or pornographic nature, whatever the medium used (text, photograph, etc.).
7. Management of personal data.
The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for trust in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Regulation on Data Protection (GDPR: no. 2016-679).
7.1 Persons responsible for the collection of personal data
For Personal Data collected in the context of the creation of the User’s personal account and his navigation on the Site, the person responsible for the processing of Personal Data is: Sens Public. https://smart-mobility-lab.com is represented by Machat, its legal representative.
As the controller of the data it collects, https://smart-mobility-lab.com undertakes to comply with the legal provisions in force. It is the Customer’s responsibility, in particular, to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, complete information on the processing of their personal data and maintain a register of processing in line with reality. Whenever https://smart-mobility-lab.com processes Personal Data, https://smart-mobility-lab.com shall take all reasonable steps to ensure the accuracy and relevance of the Personal Data with respect to the purposes for which https://smart-mobility-lab.com processes them.
7.2 Purpose of the data collected
https://smart-mobility-lab.com may process all or part of the data:
- to enable navigation on the Website and the management and traceability of services and services ordered by the user: login and use data of the Website, billing, order history, etc.
- to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
- to improve navigation on the Site: login and usage data
- to conduct optional satisfaction surveys on https://smart-mobility-lab.com : email address
- to communicate with users via SMS and mail channels to inform them of the latest news (services and products) and news
https://smart-mobility-lab.com does not market your personal data, which is therefore only used by necessity or for statistical and analytical purposes.
7.3 Right of access, rectification and opposition
In accordance with current European regulations, https://smart-mobility-lab.com Users have the following rights:
- right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users’ data, right to lock in or delete personal Users’ data (Article 17 GDPR), where they are inaccurate, incomplete, equivocal, outdated, or for which collection, use, disclosure or retention is prohibited
- droit de retirer à tout moment un consentement (article 13-2c RGPD)
- right to limit the processing of Users’ data (Article 18 GDPR)
- right to object to the processing of Users’ data (Article 21 GDPR)
- right to the portability of the data that the Users have provided, when this data is the subject of automated processing based on their consent or on a contract (Article 20 GDPR)
If the User wishes to know how https://smart-mobility-lab.com uses his Personal Data, request to rectify them or oppose their processing, the User may contact https://smart-mobility-lab.com in writing at the following address:
Sens Public – DPO
57, rue d’Amsterdam 75008 Paris
In this case, the User must indicate the Personal Data that he would like https://smart-mobility-lab.com to correct, update or delete, identifying himself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on https://smart-mobility-lab.com by law, in particular as regards the preservation or archiving of documents.
7.4 Non-communication of personal data
https://smart-mobility-lab.com does not process, host or transfer the Information collected on its Customers to a country outside the European Union or recognized as “inadequate” by the European Commission without first informing the customer. However, https://smart-mobility-lab.com remains free to choose its technical and commercial subcontractors, provided that it provides sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).
https://smart-mobility-lab.com undertakes to take all necessary precautions to protect the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://smart-mobility-lab.com, the latter shall promptly inform the Customer and communicate the corrective measures taken. In addition, https://smart-mobility-lab.com does not collect any “sensitive data”.
The User’s Personal Data may be processed by subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective powers and for the purposes mentioned above, the main persons likely to have access to the data of https Users://smart-mobility-lab.com are mainly the agents of our customer service and IT service.
7.5 Types of data collected
For users of a https://smart-mobility-lab.com Site, we collect the following data which are essential for the operation of the service and which will be kept for a maximum period of 24 months after the end of the contractual relationship:
https://smart-mobility-lab.com collects name, surname, email, telephone and company information to improve the user experience and offer contextualized advice :
The history of the actions on the platform, the content published on the platform, the IP address, to locate the origin of the traffic that takes place on our site.
This data is kept for a maximum period of 24 months after the end of the contractual relationship.
8. Incident notification
Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we became aware of a security breach, we would notify the affected users so that they could take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their accounts and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations. No personal information of the user of the https://smart-mobility-lab.com site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the buyback of https://smart-mobility-lab.com and its rights would allow the transmission of said information to the potential purchaser who would in turn be bound by the same obligation to preserve and modify the data vis-à-vis the user of the site https://smart-mobility-lab.com.
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://smart-mobility-lab.com uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.
During the processing of Personal Data, https://smart-mobility-lab.com prend all reasonable measures to protect them against loss, misuse, unauthorised access, disclosure, alteration or destruction.
9. “Cookies” hyperlinks and internet tags
The https://smart-mobility-lab.com site contains a number of hyperlinks to other sites, set up with the permission of https://smart-mobility-lab.com. However, https://smart-mobility-lab.com does not have the possibility to verify the content of the sites visited, and will therefore not assume any responsibility for this fact.
Unless you decide to disable cookies, you agree that the site may use them. You may deactivate these cookies at any time, free of charge, from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
9.1. « COOKIES »
This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Under no circumstances may Cookies damage the User’s terminal.
https://smart-mobility-lab.com may process the User’s information about his visit to the Site, such as the pages visited, the searches carried out. This information enables https://smart-mobility-lab.com to improve the content of the Site and the User’s navigation.
As Cookies facilitate the navigation and/or the provision of services offered by the Site, the User may configure his browser to allow him to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, they should be rejected, either systematically or according to their issuer. The User may also configure his browser software so that the acceptance or refusal of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. https://smart-mobility-lab.com informs the User that, in this case, not all the features of its navigation software may be available.
If the User refuses the storage of Cookies in his terminal or his browser, or if the User deletes those registered there, the User is informed that his navigation and his experience on the Site may be limited. This could also be the case when https://smart-mobility-lab.com or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
If applicable, https://smart-mobility-lab.com declines all responsibility for the consequences related to the degraded functioning of the Site and any services offered by https://smart-mobility-lab.com, resulting (i) from the refusal of Cookies by the User (ii) the impossibility for https://smart-mobility-lab.com to save or consult the Cookies necessary for their operation due to the choice of the User. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how the User can change his wishes regarding Cookies.
At any time, the User may choose to express and modify his wishes regarding Cookies. https://smart-mobility-lab.com may also use the services of external service providers to help collect and process the information described in this section.
Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, Linkedin and Google Plus on the https Website://smart-mobility-lab.com or its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of https://smart-mobility-lab.com, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).
These types of cookies are stored on your devices only with your consent, by continuing to browse the https://smart-mobility-lab.com website or mobile app. At any time, the User may nevertheless withdraw his consent for https://smart-mobility-lab.com to deposit this type of cookies.
9.2 INTERNET TAGS
https://smart-mobility-lab.com may occasionally use Internet tags (also called “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-on-one GIFs) and deploy them through a web analytics partner that may be located (and thus store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements allowing users to access the Site, and on the various pages of it.
This technology allows https://smart-mobility-lab.com to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information on visitors to the Site and other websites using these tags, prepare reports on the Site’s activity for https://smart-mobility-lab.com, and provide other services relating to the use of it and the Internet.
10. Applicable law and jurisdiction.
Any dispute relating to the use of https://smart-mobility-lab.com is subject to French law. Apart from cases where the law does not permit it, exclusive jurisdiction shall be conferred on the competent courts of Paris.